Soft skills are very important to any successful professional,
especially as you get more senior. The more senior that you become, the more
people you will encounter and in different types of relationships. You will
have direct reports that you will need to manage, coach and delegate
effectively to, whilst managing relationships with clients, other managers and
more senior management. Your success will often be measured on the strength of
your personal relationships, so it is important that you have good
interpersonal skills.
The importance of soft skills and management training is so great that most
large corporations will deliver a series of management training courses to
their staff. Some use in-house trainers and others use private specialists.
All staff should be aware of the importance of this type of training.
Anyone who wants to progress will need to develop this skills sets o don’t think
that it does not apply to you if you aren’t yet management. Non-managerial
staff should focus on the team-working aspects, influencing others, negotiating
and more. The coaching of direct reports and delegation skills may not be so
relevant.
Management
Theories
In the 60s and 70s, management training courses started to become more
popular, as companies became more aware of people skills rather than just
technical skills. Managers were taught traditional theories such as; Theory X
and Y, Maslow and Herzberg. These schools of thought were very top down and
more autocratic. However, over the years the theories have developed.
More democratic schools of thought overtook the autocratic approach. The
emphasis shifted to consulting with employees and developing their sense of
self worth and inclusion.
This shift meant that the method of training changed from formal
classroom training in theories, which was very traditional. The shift was
towards interactive and experiential classes, where participants would use
practical exercises to increase their learning and there was little classroom
learning at all.
What is good
training?
Management Training Courses need to be highly
interactive and practical in order to consolidate and new skills with real-life
scenarios. Ideally, the course should feel like a memorable experience, where
participants can leave the class clearly identifying any new skills that they
have learned. Classes that are not engaging are unlikely to have a lasting
effect.Management Training Course
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